Effective Date: 01/01/2025
Last Updated: 04/05/2026
Business Name: Logident
Website: https://logident.net
Contact Email: contact@logident.net

Logident (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our software licenses.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, billing address, and company name (if applicable) when you make a purchase or contact us.

  • Transaction Information: Details about your purchase, including product (Exocad license), price, date, and delivery method (Google Drive link & activation key).

  • Technical Data: IP address, browser type, and cookies to improve website performance and security.

  • Support Data: Information you provide during meeting support sessions (e.g., screen sharing, installation issues).

2. How We Use Your Information

We use your information to:

  • Process your orders and deliver digital products (Google Drive link and activation key).

  • Provide the 1-year warranty and meeting support as described on our website.

  • Communicate with you about your purchase, support requests, or policy changes.

  • Improve our website and customer service.

  • Comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. We may share data only with:

  • Service Providers: Google (for Google Drive file delivery) and email communication platforms.

  • Legal Authorities: If required by law or to protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or asset sale.

4. Data Security

We implement reasonable measures to protect your data. However, no internet transmission is 100% secure. You are responsible for keeping your activation key confidential.

5. Your Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy (e.g., warranty period, tax records). You may request deletion of your data by contacting us.

6. Your Rights (Depending on Your Location)

You may have the right to:

  • Access, correct, or delete your personal information.

  • Object to or restrict certain processing.

  • Withdraw consent (where applicable).

To exercise these rights, contact us at [Insert Email].

7. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

8. Changes to This Privacy Policy

We may update this policy from time to time. The “Last Updated” date will change accordingly. Your continued use of the site constitutes acceptance of the changes.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: contact@logident.net